Scarlett - Private Guide in Shanghai

Member Since 2026 Country: China I conduct tours in cities: Huangshan, Shanghai Airport Transfer: YES Hotel Reservation: YES Translation Service: YES Languages: English, Mandarin Education: Bachelor’s in Tourism Management in China From 2012-2015 Master’s in Psychotherapy in Australia From 2023-2025 Experience: Started working as a guide in 2015, founded Scarlett Mao Tours in 2016. Guided until 2020, then helped clients with procurement during the pandemic. Pursued Master of Psychotherapy in Sydney. Licenses, Training and Certifications:

China National Tour Guide (Licensed)
Driving License Holder
IELTS 7.5 (near-native English Speaker)
Trained and worked as a person-centred therapist in Sydney
First AID Certificate
Creative Play Therapy with Children

Additional services of this guide:

Design Your Travel Plan: A well-arranged travel plan saves you time and money, and prevents regrets. I offer a service to design your travel plan, with suggestions and real information.

hire tour guide ask a question add opinion

Languages: English, Mandarin

Want to experience Shanghai like a friend, not a tourist?

Since 2015, I've earned over 110 genuine 5-STAR reviews on TripAdvisor by doing exactly that.

I created Scarlett Mao Tours because I was tired of rigid itineraries, hidden costs, and factory-line tours. You deserve to spend your time and money more meaningfully.

With 14 years of deep travel experience, I design your day how I'd want my own holiday: authentic, flexible, stress-free, no regrets. My Tourism Management degree helps me operate effectively. My Psychotherapy Master's helps me truly listen—so you feel understood, not just guided.

We'll explore highlights and hidden corners, local food spots, and spontaneous moments that match your curiosity. I share stories, not lectures. I create a safe space where your needs come first—no worries, no judgment.

In my personal life, I'm curious about everything: architecture, antiques, fashion, cooking, psychology, classic rock, films, literature, and more. I know a 'little bit about everything'.

In addition to my background in tourism, I spent three years working in procurement during the pandemic, conducting in-depth research on packaging, construction materials, and machinery. I understand the mindset of Chinese sales representatives, factory owners, and logistics professionals, allowing me to effectively safeguard your interests.

My value goes beyond translation. I provide professional analysis, and my psychology degree helps me understand not just the words, but the unspoken meanings behind them.

I'll respond within 24 hours. Reach out anytime!

Warm regards,
Scarlett