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RussianScarlett - Private Guide in Shanghai
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China National Tour Guide (Licensed)
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Driving License Holder
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Working With Children Check
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IELTS 7.5 (near-native English Speaker)
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Trained and worked as a person-centred therapist in Sydney
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First AID Certificate
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Creative Play Therapy with Children
Design Your Travel Plan: A well-arranged travel plan saves you time and money, and prevents regrets. I offer a service to design your travel plan, with suggestions and real information.
Languages: English, Mandarin
Want to experience Shanghai like a friend, not a tourist?
Since 2015, I've earned over 110 genuine 5-STAR reviews on TripAdvisor by doing exactly that.
I created Scarlett Mao Tours because I was tired of rigid itineraries, hidden costs, and factory-line tours. You deserve to spend your time and money more meaningfully.
With 14 years of deep travel experience, I design your day how I'd want my own holiday: authentic, flexible, stress-free, no regrets. My Tourism Management degree helps me operate effectively. My Psychotherapy Master's helps me truly listen—so you feel understood, not just guided.
We'll explore highlights and hidden corners, local food spots, and spontaneous moments that match your curiosity. I share stories, not lectures. I create a safe space where your needs come first—no worries, no judgment.
In my personal life, I'm curious about everything: architecture, antiques, fashion, cooking, psychology, classic rock, films, literature, and more. I know a 'little bit about everything'.
In addition to my background in tourism, I spent three years working in procurement during the pandemic, conducting in-depth research on packaging, construction materials, and machinery. I understand the mindset of Chinese sales representatives, factory owners, and logistics professionals, allowing me to effectively safeguard your interests.
My value goes beyond translation. I provide professional analysis, and my psychology degree helps me understand not just the words, but the unspoken meanings behind them.
I'll respond within 24 hours. Reach out anytime!
Warm regards,
Scarlett
OFFERED TOURS:
$200-300
8 hours
Latest Customer's Opinions:
Beyond translation—excellent at observation and communication. The best interpretation and QA in China.
We're from Australia and have a lot of suppliers in China. We come over at least once a year for business trips. This time was a bit of a surprise. Our regular translator wasn't available, so we reached out to Scarlett through a recommendation. We exchanged a couple of emails—it was easy talking to her, and she came across as direct and genuine. We decided to book her for three days for our factory visits. In terms of her English, she speaks great English—much better than a lot of people in Australia :). Well, she studied for her master's in psychology in Sydney, so no doubt about her English level.
Scarlett is amazing at her work. She sorted out the train tickets, got us to the factories, helped with the translating, and in any spare time she showed us some lovely spots around the cities. We not only had an interpreter but also a friend who created some memorable experiences during our business trip. We felt like real mates—comfortable, and we could trust her.
On top of that, Scarlett is experienced in factory negotiations and observations. Like she said, she worked in procurement during the pandemic. Her psychology background also added an extra bonus—it gives her a good read on people, from sales mindsets to how prices are set. Her value is definitely beyond her fee. We'll be using her services every time we come to China for business or holidays.
