In late May 2011, with a group of friends, 12 of us consisting of 6 married couples decided to visit Paris concentrating on visiting the Cognac and Champagne region to experience first-hand some of the world’s most recognised brandy and champagne producing brands.

In the beginning we opted to organize the trip with the help of our regular travel agent in Malaysia that has experience in Europe tour. But after some months of pre-planning and the slow response couple with the exhorbitant rates that was quoted, we opted to explore for private tour guide services as an alternative. After trolling the internet and from some recommendations in the travel forums, we found David Kafari and his services.

What strikes me most was his fast initial response and throughout our short planning period he kept us updated. With David we get some good suggestions, always conscious in making sure what he recommends fits into our main objective of the trip. I find him flexible and diligent and works for our interest all the time. We all agreed that his price quote for services is reasonable comparing to the quality of hotel, transportation and his personal attention to all our needs throughout the 8 nights stay.

During our planning, the main issue was when we had to pay a down-payment of 30% of the total services and the group was hesitant because we hardly knew David back then but he arranged some recent clients referrals with private email addresses that we can initiate contact with. It helps that we were talking to fellow Malaysian and Singaporeans who were using David’s services recently. Once we communicated and even talked to them on the phone, we were confident of David’s background and with hindsight, I have never met a more trusting travel agent so far in my 20 years of private travel.

Off course being a group of 12 people, is was not easy to please everyone, we had last minute changes, different incoming and outgoing flights and we had our fair share of the travel bugs that makes some of us sick but David handled it as well as expected. I am impressed that he will go all the way after mid-night to look for a Pharmacy to get some needed medication in Strasbourg just to make sure we are attended to attentively.

All in all, we may plan the trip differently and have a better long distance alternatives between the cities but I will do it all over again with David now that I have experienced his professionalism and his genuine intention to pleased all his client where possible.

David, thank you again for making our trip a memorable one and I am happy to have made a new friend in Paris. As a service professional, I am proud that there is someone like you out there in your personal capacity wanting to really make a difference in the service you provide.